Quality is of the highest priority to the J.Crew brand. Each step of the process is meticulously considered, from design, using the finest materials and the world’s most renowned factories, where much of the work is done by hand, to the company’s personalized customer service.

This film series highlights specific elements of the quality and stories behind some of the brand's most iconic pieces. J.Crew’s President and Creative Director, Jenna Lyons, shares her love for shoes, the inspirational journey of Pret‐à‐Surf, and the traditions of a suiting fabric tailor in Italy.
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